Archive for the '實習生計畫 (Internship Program)' category

Customer Engagement:  An Innovative Approach for Restaurateurs

十二月 08 2016 Published by under 實習生計畫 (Internship Program)

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The restaurant Industry is insanely competitive, as statistics says between 60-80% of new restaurants fail within the first year. Around 80% of those that make it past the first year have higher chances to close their doors within the next three to five years. Though these statistics are scary, Customer loyalty can play a vital role to overcome it. So the restaurateurs while focusing on new business also need to keep an eye on two important aspects as how to maintain and keep their existing customers happy as they try to attract new ones and how to keep all of their customers coming back on regular basis. The best way to do that is to build a relationship with the Customers & offer them an amazing dining experience which will make a huge difference between a one-timer Customer and those that visit on a regular basis.

 

The Apple CEO Steve Jobs once quoted “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves." this is amazingly true. By concentrating not only on engaging quality customers inside the restaurant but also maintaining that engagement even after their dining experience ends will surely help restaurateurs to achieve competitive advantage over others. In order to seek loyalty & formulate effective Customer engagement strategies restaurateurs need to analyze customer behaviors and other relevant attributes, then classify them in groups and finally develop personalized promotional offers & dining experiences that are designed specifically for each individual.

 

The innovative way to measure customer engagement and identify highly potential customer is to incorporate an RFM (recency, frequency, monetary) Model. RFM Scoring model divides customers in to different segments based on their dining behavior enabling restaurateurs to create personalized promotional offers and messages intended to influence a customer’s behavior, thereby increasing the frequency of return visits as well as per visit spending.

 

Let’s understand what RFM model is & how it works?

There are three components of the RFM framework.

1.Recency: How recent was the last dining activity?

2.Frequency: How many times customer visited?

3.Monetary: amount spent

 

To perform RFM analysis, each customer is assigned a score for recency, frequency, and monetary value, and then a final RFM score is calculated. The customers with the highest RFM score are considered to be the ones that are most likely to respond to the offers.

 

Let’s assume Allan, Brandon & Charlie are three Customers.

 

Past 11 weeks dining history of Allan, Brandon & Charlie says that Allan visited restaurant 3 weeks back, Brandon 5 weeks back & Charlie visited 1 week back.

 

So let’s find out the recency score:

 

Customer Recent Visit Recency Score
Allan 3 Week back 2
Brandon 5 Week back 3
Charlie 1 Week back 1

 

Past 11 weeks dining history of Allan, Brandon & Charlie says that Allan visited restaurant 4 times, Brandon 2 times & Charlie visited 3 times.

 

So let’s calculate their Frequency score:

 

Customer Week1 Week 3 Week 5 Week 7 Week 9 Week 11 No. of Visits Frequency Score
Allan 0 1 1 0 1 1 4 1
Brandon 0 0 1 0 0 1 2 3
Charlie 1 0 0 1 1 0 3 2

 

Past 11 weeks dining history of Allan, Brandon & Charlie says that Allan spent $3000, Brandon spent $5000 & Charlie spent $6,500 respectively.

 

So let’s calculate their monetary score:

 

Customer Week1 Week 3 Week 5 Week 7 Week 9 Week 11 Amount spent Monetary Score
Allan 0 $1000 $500 0 $500 $1000 $3000 3
Brandon 0 0 $2000 0 0 $3000 $5000 2
Charlie $2000 0 0 $2,500 $2000 0 $6,500 1

 

Based on the scores of recency, frequency & monetary, the Final RFM score is as follows:

 

Customer Recency score Frequency Score Monetary Score RFM Score
Allan 2 1 3 2
Brandon 3 3 2 3
Charlie 1 2 1 1

 

RFM analysis says that Charlie is the most potential customer while Brandon is the least so instead of sending same generic blast emails & giving similar offers to all, restaurateurs can come up with customized loyalty program or promotional offers & dining Experiences based on RFM score to influence the behavior of individual Customer.

To conclude, RFM analysis is a powerful tool for restaurateurs to identify their best customers as by reading each customer’s pulse through extensive past behavior analysis and responding accordingly, restaurateurs can positively influence customers to keep coming back which in turn will result in their prosperity & profitability.

 

 

EZTABLE intern Nilesh

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A Day in the Life of an EZTABLE Intern: USC Dana

七月 20 2016 Published by under EZ心情, 實習生計畫 (Internship Program)

 

This summer, I’m sharing a tiny 2-bedroom apartment with four other girls from the University of Southern California. That’s only ONE bathroom for FIVE girls. We’re by ourselves, in a foreign country, and tucked away in a little back alley.

 

Sounds like a nightmare, right?

 

That’s what I thought too. However, these past few weeks in Taipei have been anything but predictable. I’ve survived the super typhoon Nepartak, drank water straight from the river at the Taroko Gorge, stood three feet away from a live panda, and experienced my first Texas Roadhouse (strange, I know).

 

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(From left to right: Jules, Jackie, Simran, and me drinking coconuts at the Qixingtan Beach)

 

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(From left to right: Simran, me, Iris, and Jackie exploring the caves in Hualien)

 

None of these events would have happened if I had not been given the opportunity to intern for EZTABLE this summer. As an undergraduate business student, I prioritize ethical companies interested in engaging and bettering their local communities as well as those abroad. EZTABLE does this by helping people create memories with their loved ones through fine dining – a mission exemplified by our slogan, “Moments, Booked."

 

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(Holly and I going over some translations)

 

Now, without further ado, here’s the part of my post that you probably clicked the title for: a day in the life.

 

9:30 am – Rise ‘n Shine

 

BEEP. BEEP. BEEP. BEEP. BEEEEEP. The sound of my all too familiar alarm jolts me awake. I fumble for my phone and turn it off as quickly as possible before switching on the lights to my small, cozy apartment. From Monday through Friday, the first hour I’m awake is the most relaxing time of day. I have the apartment all to myself!

 

The EZTABLE headquarters are centrally located, only a ten-minute walk away from the apartment, whereas my roommates’ offices are much further away. By the time I wake up, everybody else has already left for work, allowing me to blast my music, sing in the shower, and get ready without having to share the mirror.

 

10:00 am – Okay, sometimes it’s 10: 15 … or 10: 30 … you get the picture.

 

I stroll into the office elevator and up to the fourteenth floor. The office boasts a 360-degree view of Taipei, thanks to the floor-to-ceiling glass windows surrounding the entire floor. From my desk (there are no cubicles, everyone works together at long, white tables), I enjoy a clear view of Taipei 101.

 

After catching up with Holly, the other USC intern, I get to work. The responsibilities given to the interns are project based. We make videos, translate the app (yes, including the terms & conditions), write up proposals, and create social media campaigns. Sometimes we focus on one project, but other times we juggle multiple projects at once.

 

I highly appreciate the hands-on nature of the company culture. It provides me with a more comprehensive experience as well as a way to practice my skills from a professional perspective. As an intern, I’ve sat in on multiple marketing meetings and have even gotten direct feedback from the CEO on a membership plan proposal.

 

1:30 pm – What’s for Lunch?

 

Around 1 or 2pm, Holly and I start to get hungry and begin our daily quest for food. Since EZTABLE is a company whose livelihood revolves around food, it comes as no surprise that the employees are granted an unlimited amount of time for their lunch break .

 

We usually eat with our sassy friend and croissant connoisseur, Benson, an intern who recently arrived from Paris. Benson is fluent in both English and Traditional Mandarin, making him the perfect translator for complicated looking menu items.

 

It’s amazing how diverse the EZTABLE employees are. We have team members representing countries like Malaysia, Indonesia, Thailand, Japan, and the Philippines. I love that I get to interact with people from so many different walks of life on a daily basis.

 

3:00 pm – Back to Work

 

5:00 pm – Snack Break

 

Like a five-year-old, my favorite time of day is when Holly turns to me to ask, “Snacks?" With bean bag chairs, a coffee station, and music in the background, EZCAFE’s relaxing atmosphere makes it the perfect place to take a mental break.

 

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My go-to is usually the edamame ice cream (tastes way better than it sounds), while Holly prefers the peanut cookies. On the 4th of July, Holly and I took over the café playlist and sang all-American country tunes the entire day .

 

7:00 pm – See you tomorrow!

 

I love that when I get home, my friends are already there to greet me. For dinner, we like to explore different night markets, hot pot buffets, or local Taiwanese vendors. Every night is different, whether we end up singing Karaoke, watching a movie, or hiking to places like Elephant Mountain.

 

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(Hiking Elephant Mountain with my co-workers. Also, props to Tina for making it all the way up in a dress!)

 

It’s crazy to think about all the things that have happened this past month and all the amazing people I have met. With four weekends left in this city, I still have many items to cross off of my bucket list. I can not wait to see what else EZTABLE and the city of Taipei has to offer.

 

PS: Check out this video to see all that I’ve been up to when I’m not at work! Click here

 

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EZTABLE Intern Life : USC Holly

♥ Intern life by the numbers:

5 days / week

4 interns

3 supervisors

2 months

1 too many trips to the EZTABLE Café

 

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This summer, I have been given the wonderful opportunity to intern at EZTABLE Taiwan for two months. I arrived in Taipei at the end of May, geared up for quite the summer adventure, and now, a little over halfway through my internship, I find myself amazed at how quickly the time has flown by.

 

This is my first real office job (I have worked on campus, at restaurants, and with student groups in the past), and EZTABLE has been a great company for my workplace introduction. It is a startup, which means things are done a little differently than in traditional businesses, and Alex Chen, EZTABLE co-founder and CEO, has really strived to create a hip startup atmosphere-reflected even in our physical office space. The EZTABLE headquarters takes up one floor of our office building, and is comprised of open desk space, a mix of stand-up and sit-down meeting rooms (whose clear walls can be written on in erasable marker), and-my personal favorite-the EZTABLE Café, which features an array of snacks made by our investor , I-Mei Foods. There are no individual offices or cubicles, and Alex’s desk is in the same room as our HR department and his assistant. Work hours are flexible, but usually fall from around 10 am-7pm, and the dress code is very casual. On Friday afternoons, we have an ‘all-hands’ meeting in the Café, a short happy hour, and a yoga class.

 

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Alex decided to take us interns under his wing when we first arrived this summer. He assigned us special projects, and was actually curious to hear our ideas (the CEO-imagine that!). It was really exciting to have so much say as an intern, and to feel as though I was making tangible contributions to the company. These past couple of weeks have slowed down a bit for us interns, so translation has been the bulk of our workload, but translation has its own perks for me.

 

I study East Asian Languages and Cultures at the University of Southern California, and my focus is on Mandarin Chinese, so working at EZTABLE has been great language practice. I speak with most of my supervisors in Chinese, and for the first half of the summer I attended daily marketing meetings conducted solely in Chinese. Additionally, I have gotten to do a lot of Chinese to English translation work, which has helped me improve my reading comprehension and learn to read traditional Chinese characters, since I study simplified at school.

 

Work aside, though, one of my favorite things about EZTABLE is the people that I work with. I have particularly enjoyed getting to know my fellow interns, one of whom is a USC student like myself. Though the two of us work most closely on our projects, there are two other interns, both graduates, who work on separate projects but come over to chat once in a while, and often join us for lunch. One of them is from Taiwan but has just come back from working in France, . and the other is from the Philippines and has spent time working in Japan The diversity of EZTABLE’s workforce has struck me since the beginning; I created a Father’s Day video for my dad during one of my first few weeks and ended up getting several clips of fellow EZTABLErs wishing him “Happy Father’s Day" in their native tongues. It’s been fascinating to connect with people from all over the globe in a country that’s not my own-here, we’re all foreigners!

 

I have found that EZTABLE employees are also incredibly dedicated workers. Though the office culture may seem quite casual, my coworkers are anything but casual about the work that they do. They are always busy tackling the next big project, and will stay at the office as long as is necessary in order to stay ahead. Dana (the other USC intern) and I report to the marketing department, and particularly to Judy, Peter, and Michelle. They have all been so welcoming to us, and have set a wonderful example of creativity, efficiency, and kindness.

 

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Over the next few weeks, my goal is to take as many mental (and physical!) Pictures, videos and notes as possible. I know I’m going to leave here having accrued an immeasurable amount of memories and lessons, and I do not want to forget any of them!

 

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文化──是有同樣熱情做事的一群人所形成的影響力

 

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Hi~~I’m intern, Wellington.

 

我和另外一位intern, Dada,受CTO Atwood大大指示,

要推廣並加強EZTABLE的Engineering Culture,並招募更多的Developer進入EZTABLE。

 

 

 

 

何謂文化? 

culture

在實習的第一週,剛好看到Airbnb上的一篇關於culture的文章,讓我重新更重視所謂的"culture"。

 

 

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Culture is simply a shared way of doing something with passion.

文化是件很重要的事情,在同樣的地方每個人都有一樣的熱情在做一樣的事情。

 

 

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如同我們Alex老大所說,EZTABLE正在積極的尋找新鮮的肉體,有能力、有型的工程師!

因此,我們從內部提升及外部擴展兩個方向著手!

 

 

 

 

內部提升 

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(內部部分,主要是由我的partner Dada負責,我針對外部。)

我們現在開始每周五固定舉辦workshop,

每次會有1~2位講師分享他們的經驗以及專業領域。

(workshop內容會定期PO在EZTABLE IDEAS上,歡迎各位觀看)

 

 

外部擴展

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↑這是我們的計畫。 

 

 

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所以第一個方式是我們先在stackoverflow──一個最大程式設計領域的問答網站,
開啟我們Career Page,讓知名度更擴展國際。
(BTW 我們是在stackoverflow第三個PO職缺的台灣公司。)
 

 

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我們在stackoverflow上,開了兩個職缺(Senior Android Software Engineer & Senior iOS Software Engineer)
在兩個禮拜內,每個職缺都達到400~500的瀏覽量!
在這網站裡求職的幾乎都是外國人,
同時我們開始著手面試這些外國人,希望把更加多元的國際的文化帶進EZTABLE。
 

 

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stackoverflow連絡人說:
EZTABLE的Career Page發佈後,在兩周內達到400以上的瀏覽量,幾乎是他從來沒有聽過的狀況!
所以代表,我們EZTABLE在國際間有不少的人感到有興趣,並且有一定的知名度。

 

 

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目前在短短的兩個禮拜內,有32個的外籍工程師申請! (截至08/01早上)

 

 

 

 

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之後在未來的一周內,

我們會在Linkedin內PO上我們EZTABLE的資訊,

相信這將會快速拓展EZTABLE的名聲!

 

所以希望不論是現在或是曾經在EZTABLE工作的夥伴,

趕快跟EZTABLE的做連結,

只要讓我們彼此的network更強大,

大家就會更知道EZTABLE這個公司!

 

 

to be continued..

 


 

如果您喜歡這篇文章可以點擊「讚」&「分享」
並歡迎訂閱EZTABLE IDEAS!  😀 

如果你是學習力強,而且經驗值高的人才,
歡迎一起加入我們 EZTABLE!! 

EZTABLE at Linkedin-Senior Mobile Software Engineer

 

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Internship Experience in EZTABLE

 

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Interning at EZTABLE this summer has been a fun, exciting and enlightening experience. I was led to EZTABLE through AppWorks, and they seemed more interested in my old and rusty programming background. Prior to this experience, I was desperately searching for my future career path, and programming was not on the list of candidates. However, my experience working at EZTABLE as an Android developer has deepened my insight in regards to the world of jobs and what one’s background should look like. It especially boosted my self-confidence, both in regards to my own competence as a programmer but also in my ability to decide on a future career path. Finally, the experience as a whole was a very fun and gratifying one which I shall certainly remember in the distant future.

 

I am a self-taught programmer, and this comes with its pros and cons. I started to learn web development around the age of thirteen. Prior to that I spent quite a lot of time online opening various kinds of discussions boards using pre-made platforms such as phpBB. However, I wanted to start my own websites and design them to do exactly what I wanted. I thus started with the basics, first learning front-end programming and subsequently back-end. As a beginner, everyone suggested I start with PHP and MySQL since they are very widespread.

 

When I started writing PHP, my life radically changed. I felt empowered. All of my brothers and my mother have always been very good at building things, painting, drawing, etc… Being very bad at art (I can draw stick figures!), painting, drawing, or any other things in which I must use my hands, programming was the only tool with which I could build things. I became increasingly addicted to coding, spending hours in my room writing and reading guides, tutorials and discussions online mostly about PHP, AJAX, Web 2.0 etc… At first, in order to properly learn, I restrained myself from using frameworks (such as Prototype or jQuery for Javascript) and tried to build stuff from scratch each time. As time passed by, I would have a favorite IDE, setup my own web server under Ubuntu, and contributed to various projects on the Internet.

 

Many people have asked me why I did not pursue computer science in college. It all comes down to one problem: mathematics. Programming only doubled my already existing hatred for the subject. While certainly helpful, one does not necessarily need to be a math god to be able to write code. With proper reading and practice, programming is an open world available to all those who fully dedicate themselves to it. The math requirements for CS majors repelled me, and I decided to keep it a “hobby” or simply work as a freelancer, which I did for a startup upon moving to Los Angeles. When that startup was aborted by its founder, I found myself in a rather difficult financial situation, and decided to work part-time at various jobs while focusing on my studies. My studies would keep me busy for a good four years, during which I did not write much code (learning Chinese has been a time-consuming challenge as well!). That was until I arrived at EZTABLE.

 

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While searching for an internship, I realized that even though four years of college surely has taught me a lot, it did not help me make much progress in regards to my future career. After all, what kind of jobs does Asian studies lead one to? Translation? No thanks, I’ll pass. I certainly did not waste time, college was a time of personal growth and where I obtained an excellent education, both in general subjects and in Asian Studies; I was also able to explore various kinds of jobs while working part-time. Arriving on my first day at EZTABLE for an interview, Atwood’s offer for me to join the Android team was a surprise to me. I did not think any employer would look past the two words “Asian Studies.” Indeed, I thought my future prospects as a programmer were doomed the day I stopped writing code and started learning Chinese instead. I decided to toughen up and give it a try. After all, this might be my last and only chance to get back on the boat.

 

I will always remember that interview, especially when I was told “you have four weeks to learn Java.” It was a challenge I had long not been given, either by myself or by someone else. At the time I was still taking classes at National Taiwan University, which limited my time. I would learn the usual way: read brief tutorials, brief language references, do local tests, read “Dos and Don’ts” articles etc… The best way to learn after all, just like [human] languages, is to simply start coding! Having prior experience with programming certainly helped me learn Java faster, however the multi-thread and event-based nature of the language was a challenge during my first few weeks writing the Android application. As a matter of fact, writing Java for the first time in the Android environment was both a challenge but also a big help in itself. While online documentation (e.g., Stack Overflow, android doc, oracle doc) is certainly plentiful, it still took a short while to accustom myself to the different environments. Furthermore, the EZTABLE Android SDK was also an extra challenge and help.

 

The EZTABLE Android SDK was a clear example of the importance of team work. To Annie and I, the SDK was very helpful in that it laid important grounds to start developing the Hong Kong tourist app and provided many useful functions. However, it also felt like a jungle at times and we only discovered the existence of some functions after having coded them ourselves. Make no mistake here: I wish not to criticize the SDK or its developers, but simply wish to point at the importance of properly familiarizing oneself with the team’s code upon arrival. Indeed, when working within a team, in addition to being fast and efficient, code should be well-formatted and properly documented, with clear comments wherever needed; this is a practice I’ve tried to keep for ages, but it was nonetheless a good reminder. In addition to the aforementioned points, GIT is a crux of team work. While it surely has a learning curve, its importance is not to be debated and thus should be mastered within the smallest time frame as possible. Working with Annie, and later with Leo, proper GIT procedures had to be clearly established and regularly followed (I.E., frequent commits & clean branching). Working at EZTABLE certainly was a great lesson of team work.

  

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Writing our application was not limited to our own ability and time, but also depended on the input of other teams within the company. I could not express how pleasant and fun it was to work with Nisha, our project manager. Nisha is a master of team organizing and keeping everyone updated and on track on the latest directives, decisions and issues. Indeed, we often had to wait for data input, but had to keep coding in the meanwhile. This taught me to be flexible in my working style and be ready to face the reality that radical changes may occur at any given moment. Annie and I arrived precisely when the API for articles was in the process of being changed, causing us to have to re-write a portion of the code. Some of the data given to us depended fully on us to be implemented, and we thus had to think of solutions that would best fit within the existing data structure. While it seemed a little stressful for us at first, I cannot fathom what Nisha must endure on a daily basis. Despite this, she always remains calm and friendly to everyone, keeping all of the teams functional and happy at all times. Thanks Nisha!! (Side note: this experience has even caused me consider Project Management as a very desirable option in the future.)

  

Finally, I came to realize that a career depends not necessarily on one’s educational background, but solely on one’s determination. Many people at EZTABLE who excel at their positions and duties did not necessarily study the matter in college but perform excellently. All it takes is passion and enthusiasm for what one loves to do in life; this is a respectable lifestyle. This might seem a little cheesy but to me remains a hard fact. My own experience writing the Hong Kong tourist app has lead to me fully reconsider my future career plans and while I am still open to new experiences, programming has definitely made it to the top of the ladder. Most importantly, I leave this great company with stronger self-confidence, knowing in the future that with determination, one can overcome any challenge.

 

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I have very high regards for the employees at EZTABLE and the atmosphere that everyone strives to bring together. I could not be more grateful to have interned in such a great company this summer. I would like to personally thank all of the people I got to meet during the past three months and for what they have taught me personally and professionally. I would furthermore like to thank Alex, Atwood, Blaise, Mike, and Nisha for the opportunities, experiences and help they have given me. I could not express how lucky I have been to work with Annie this summer; Annie’s liveliness, honesty, great teamwork skills, and willingness to help are all things I hope people she meets in the future will notice and appreciate. I have made many friends within all teams (and not “departments”..!) this summer and I  could not be more grateful about how life-enhancing their presence has been. Once again, Thank you EZTABLE!

 

Christopher Burroughs, intern of EZTABLE

 


 

如果你也有野心、學習力強,歡迎一起加入我們 
EZTABLE實習生計畫全年無休
歡迎將你/妳的履歷寄到 CTO Atwoos, atwood@eztable.com

EZTABLE at Linkedin-Senior Mobile Software Engineer

 

 

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為什麼是橘色?因為溫暖~

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那天在公司同事的FB上看到這樣一段話 : 

“我在公司裡有個實習生鄰居,是個單純可愛的大眼女孩,今天我們同時拿到公司T-Shirt,她用那閃亮的眼睛和雀躍的笑容對我說:原來實習生也有耶~我問她這麼開心的原因,她給了我珍貴的三個字,歸屬感。"那天下午都很開心,因為這段話讓我覺得很溫暖!! 

 

數字很冰冷,業績很殘酷,追求持續的成長更是壓力。但我們仍然相信"有競爭力"和"幸福企業"不是非A即B,而是可以努力並存的。追求營收,獲利與進步本來就是企業的使命,不過我們更相信這並非事業的全部。橘色是EZTABLE的代表色,代表著熱情、幸福、創造力。這是EZTABLE追求的企業文化,屬於我們的溫暖 :)。

 

如果你也認同這樣的理念,歡迎一起加入我們 EZTABL職缺

 

Peter Hsieh ,co-founder of EZTABLE

 

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EZTABLE邀請熱血實習生!加入我們,改變世界!

一月 22 2014 Published by under 實習生計畫 (Internship Program)

WeWantYou

 

 

自從2011年Summer Internship Program 受到廣大迴響後,
EZTABLE 招募實習生的腳步,以及堅持實習生是公司未來的理念從未停歇!

這幾屆以來,除了台灣各大專院校的頂尖好手,
我們更吸引了來自美國、加拿大、英國、法國、荷蘭、印尼…等各國的熱血青年加入我們!
其中更有人成為目前EZTABLE廣告操盤大師、當家UI/UX設計師,及中西式難不倒的餐飲專家們!

 

EZTABLE internship 沒有設限
在你可以兼顧學業的同時,我們提供最大的空間與彈性,讓你盡情的嘗試與發揮!

就像我們常常鼓勵實習生們的,
既然你比其他同學們積極,放棄打電動、看漫畫,而是願意利用課餘時間踏入企業實習,
就一定要學到些什麼!
無論你鍾愛寫程式,對Marketing有用不完的ideas,熱愛發表食記、寫起content文思泉湧,
心思謹慎細心希望挑戰O2O operation,對餐飲有滿滿的熱情,對進軍國際有強烈的企圖心…!
都歡迎你跟我們分享,主動爭取心中最夢幻的工作內容!!!

 

EZTABLErs 各個張開雙臂,歡迎有想法、有理念的實習生加入他們的團隊,
毫無保留的分享他們的經驗與專業,共同擁有 EZTABLE的資訊與資源!

 

多采多姿的internship正等著你來報名!
速速將履歷寄到 career@eztable.com.tw,讓自己成為下一個閃閃發亮的星星!

 

如果你還不夠認識這個立志改變世界的 O2O Company & Incredible Team
快來參考國內外EZTABLE媒體報導大補帖:http://www.eztable.com/press-about-eztable.php

 

Jolin Hsu

不要錯過EZTABLErs每日發表的精采文章 →   馬上訂閱

 

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與法國實習生-雷諾(Renaud)的哲學課

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EZTABLE每年四季的實習生計畫,報名都十分踴躍!!(聽說現在要面試好幾輪才有機會選上 XD)今年秋季更是來了一位法國實習生-雷諾(Renaud),相對而言我們比較少接觸到歐洲的朋友,對於歐洲事物與文化也多是一知半解,中午大家常一起吃飯閒聊,十分好奇東西文化上的差異。

在兩周的相處下來有很多有趣的事情,不管在語言,文化,飲食上我們有很多不同(雷諾抱怨著台灣麥當勞的漢堡怎麼這麼小,他都要點兩個才吃的飽 >///<),其中有一點讓我印象很深刻。在法國的教育裡,"哲學(Philosophy)"是必修課程,不管你研讀什麼專業科目,哲學課是很重要的一個學分,他們認為藉由去探討這些艱深的問題,訓練和啟發對於萬物的思考。並不是要你去找出答案,而是透過這樣的摸索,去豐富你的內涵和想像力。

這實在讓我太崇拜了,在亞洲華人的教育裡,我們總是被教育著找出答案(還是唯一答案),所以我們訓練"考試",訓練在有限的時間內回答最多的問題,但也從不思考前因後果,反正有答案就是了。而東西方的各項發展上,我想也因此有了截然不同的結果。我特地去查了一下法國相關資料,印象中的法國人浪漫,生活悠閒(整天無所事事(大誤)),但他們卻是歐洲超級強國,在各項工業科技上都是世界頂尖,還是國際上少數的軍火輸出國,雖然人口也才6千多萬人,但在整個歐洲歷史上都扮演著很重要的角色。

當然雷諾也說現在的法國一樣存在著很多問題,總統也是一天到晚被罵(他可能沒看到我們的英九哥 ><“),年輕人的失業率也很高,而他想來亞洲多了解文化和軟體產業,未來回法國可以做為雙方的橋梁。很開心EZTABLE能提供這樣的環境,每次的實習生計畫我們也都從他們身上學到很多,有機會我也想到法國多看看。

我們的實習生計畫—>應徵信箱:career@eztable.com.tw

我們的正式職缺—>請點我

By Peter Hsieh , EZTABLE Co-Founder & Director ,Product & Marketing

 

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EZTABLE夏季實習生:做自己,沒有極限

九月 02 2013 Published by under 實習生計畫 (Internship Program)

 

漫長的暑假即將進入尾聲,EZTABLE 的 Summer Interns 也將結束實習,準備回到學校繼續學生生涯。但經過整個暑假節奏緊湊、驚險刺激、高潮迭起的EZTABLE 生活,大家應該也很想知道interns是不是平安倖存,還是已經變身鋼鐵人?或著累積了那些又酷又好玩的工作經驗?接下來就讓我們聽聽EZTABLE 三位夏季實習生的真實告白吧!!

 

邵瑜

Q:怎麼認識EZTABLE?

A:因為交大管科的營隊,要介紹傑出校友給參加營隊的高中生,蒐集資料時查到EZTABLE的共同創辦人Jerry,進而從資訊中認識EZTABLE。

Q:為什麼選擇EZTABLE 實習?

A:主要是自己對吃有興趣,來面試時覺得這裡環境比其它公司自由,感覺可以學到比較多東西。

Q:在EZTABLE 負責的工作與學到什麼?

A:主要負責客服工作。客服工作有很多部分,一開始先學習Call Center打電話給餐廳,然後學習出餐券,接著還負責接電話直接服務消費者,充分接觸到客戶服務的不同面向。

Q:實習的心得?

A:進到EZTABLE最大的收穫不是學到某項厲害的工具,而是可以看到不同於學生的工作態度,培養很多工作上應該具備的能力與心態,也更知道回學校後,自己可以加強的部分!不同於其它進到傳統公司實習的同學只做很例行性的工作,在EZTABLE可以依照自己的興趣和發展方向嘗試想要的工作,推薦不甘於傳統公司和例行性工作的人可以來EZTABLE 挑戰!

 

Mandy

Q:怎麼認識EZTABLE?

A:在學校接觸創業課程,進而認識EZTABLE。

Q:為什麼選擇EZTABLE 實習?

A:因為對行銷和美食有興趣,加上感覺公司很好玩有活力,所以來應徵。

Q:在EZTABLE 負責的工作與學到什麼?

A:剛進來時沒有特定要做什麼,公司也沒有規定一定要做什麼,看自己對哪方面有興趣,就可以提出要求去試試看。一開始先學習分析app數據,了解每個流程的點擊率,接著分析這些數據否隱藏特殊的含義。當時從做出來的分析中發現有段時間facebook的數據在掉,就提出建議方案,於是公司就把Share Shopping的粉絲頁交給我管理,接下來還開始負責EDM製作,讓我實際學習從各種面向經營社群媒體!!

Q:實習的心得?

A:進到EZTABLE實習最大的收穫是:更認識新創的網路產業。網路算是一個新興的產業與模式,所以很多東西沒有標準答案,但就是因為沒有標準答案,所以真的很酷!很自由!可以依照自己的想法去作各種嘗試,但非常緊湊,壓力很大!!

 

小惠

Q:怎麼認識EZTABLE ?

A:因為學校要求大家都要實習,所以就用"實習"做關鍵字搜尋,找到EZTABLE的介紹文,而且還被介紹文其中一段話燒到:雖然風氣自由,但大家都很有責任心,很努力工作!

Q:為什麼選擇EZTABLE 實習?

A:因為看到EZTABLE在徵視傳的工作,學校也正好製作過APP專題,加上很貪心還想偷學行銷,所以就來應徵了!

Q:在EZTABLE 負責的工作與學到什麼?

A:主要負責APP的介面設計,網站的Banner,架設客製化的網站,設計粉絲頁的圖片等等。

Q:實習的心得?

A:在設計工作上,學到的和學校差異不大,但專案的溝通流程有很大的不同。我們學校的專案都是以設計為主,程式為輔,但在EZTABLE,設計師與工程師會互相激盪想法,而不是完全以設計師為主導!!這讓我理解溝通是很重要的,身為設計師,也要理解程式設計師的需求,試著使用對方的術語,就可以更順利地彼此溝通。還有如果卡關或事情不如預期時,就要學習調整自己的心態。EZTABLE的步調很緊湊,在有限時間內有很多事要完成,所以學習排出事情的優先順序很重要!!

 

 

Live Your Dream  and  Share Your Passion

每位Intern進入EZTABLE的第一天起,我們就沒有設下任何限制與框架, 因為這段旅程最重要的目的是幫助他們找到自己的熱情,而做自己,並沒有標準答案

我們持續尋找並勇於做夢的人,EZTABLE 秋季實習生 期待敢於不平凡的你!

EZTABLE 熱血實習生應徵信箱:career@eztable.com.tw

 

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快樂星期一

八月 27 2013 Published by under 實習生計畫 (Internship Program)

  • 根據調查台灣每 2.5 小時就有一個人自殺,其中有70%有憂鬱症症狀
  • 衛生署和台北市衛生局的統計都顯示,星期一的自殺率比其他日子來得高
  • 日本厚生勞動省的統計也發現,星期一除了自殺率最高外,腦中風、心肌梗塞突發率的高峰也都集中在星期一早上
  • 更有統計顯示上班族在星期一最常請病假

因此英國人將星期一稱為Blue Monday;日本又稱作「蠑螺小姐症候群」;而我們口語最常說的則是-星期一症候群。

 

 

在週末或長假結束後,必須返回工作崗位的星期一總是讓人鬱卒到了極點,但秉持著快樂的能量,正向的思考,你會發現星期一其實也很美好,
其實不只星期一,任何時刻,任何事情,擁有快樂,笑一笑,沒什麼事情過不去

 

<星巴克告訴你:Mondays Can Be Great>

很多人早晨需要一杯醒腦咖啡,除了香氣迷人,也能開啟一天的美好,因此不只麥當勞.Dunkin’ Donuts.英國星巴克推出了星期一咖啡日,幫你清掃而空一早醒來的憂鬱

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哈佛大學心理學者班夏哈表示:

{許多人都有個錯誤的觀念,認為要成長、成功,才會幸福、快樂。其實,成功與幸福的關係,正好是相反的。成功不會帶來快樂、更不可能帶來長久的快樂。實際的情況是,我們是在正向的情緒中,才會感覺更幸福、快樂,所以會更努力、更投入工作,才會創造更好的績效。}

 

 

<正向能讓能讓你產出好物,看出好值>

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讓人快樂的好設計這影片呼應了班夏哈所陳訴的部分,當你感到快樂.擁有正面能量的時候,儘管再棘手的事情或是碰到的麻煩,你也能使它變容易,碰到瓶頸時你不會認為是困難,而是挑戰,你會試圖去解決問題,擊倒困難的高牆。

 

 

 

<找尋一個足以讓自己.讓地球鼓舞的人生目標,往前衝吧>

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在你前往你的夢想或是過著你想要的生活.做你喜歡做的事情的同時,你不是孤身一人,世界上每個角落都有人正發光發熱著,持續的努力為自己為社會成就不凡,成就美好,當你邁開步伐往前時,這世界會為你開啟一條徜徉的大道,所有的幸福,都需要你起身實踐,只有踏上腳步,擁有快樂的人生,才能不只是幻想,而是真真切切的體會人生。

 

Source :天下雜誌.Cheers.維基百科.康健雜誌

 

by 2013 Summer Intern-jing

 

 

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